Support

Help & Contact

Send us a message or check the FAQ below. For direct support, email [email protected] and include any booking reference if you have one.

Frequently asked questions

Start a conversation with our AI travel assistant. Describe where you want to go, your dates, and preferences. Vivley will find and present the best options for you.

Yes. Go to your profile to view bookings. Modification and cancellation policies depend on the hotel and rate selected at booking time.

We accept all major credit and debit cards. Payment is processed securely at the time of booking confirmation.

Yes. We follow industry-standard security practices and only share your information with trusted partners as needed to deliver your bookings. See our Privacy Policy for details.

We typically respond within 24 hours. For urgent booking issues, include your booking reference in the message.

Legal notices

Odinkor Pty Ltd

Queensland, Australia

General inquiries: [email protected]

Privacy inquiries: [email protected]

Legal inquiries: [email protected]